Corporate FAQ


Corporate


Corporate FAQ

Frequently asked questions for your corporate event at Dundas Castle

 

Planning your event at Dundas Castle is made easier as we have professional inhouse event coordinators who will be on hand to ensure that you make the most of your time with us.  With Dundas Castle being an 'exclusive use' venue, you have the freedom to use any room that is appropriate for each aspect of your event and the flexibility to make changes should you require them.  Below are answers to questions that we have been asked in the past but if you require any further information please contact us.

 

Question: What is covered in the DDR (daily delagate rate) price?

Answer: Depending on your requirements you will have exclusive use of the Castle, Auld Keep and Pavilion for your corporate event.  Your catering and all necessary linens and crockery will be included, as will any coffee and tea for breaks.

Question: Can I tentatively hold a date for a corporate event?

Answer: Yes.  Please contact our sales team - enquiry@dundascastle.co.uk 0131 319 2039.  They will be able to discuss your event and look at available dates for you.  We will hold any dates for you while the plans for your event progress.

Question: Can I bring my own suppliers to Dundas Castle?

Answer: We have a list of preferred suppliers who we trust and use frequently that you can choose.  Prestige Scotland is our designated caterer but if you would like to bring your own suppliers we will be happy to discuss this with you.

 

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Question: Does Dundas Castle have a corporate event coordinator to help with the planning?

Answer:  Yes, we have in-house coordinators who will work with you in the lead up to your event near Edinburgh, Scotland to ensure that the planning for your day at Dundas Castle goes smoothly.  There will also be an operations manager working with you on the day to adhere to the needs of the event and to ensure that every detail is taken care of.

Question: Is there internet access in the castle?

Answer: Yes, we have internet access in the main reception rooms and the Croquet Room and Boardroom where meetings can take place.  Most of the bedrooms also have internet access upon request.


Question: Is there enough onsite parking for our corporate event?

Answer:  We have enough space for 100 cars in the designated car park and should you be making use of the Grand Marquee for up to 1800 people, we have another car park area that can accommodate your clients.


Question:  Are there any hidden costs I should look out for?

Answer:  At Dundas Castle we create a package with all of the inclusions cleared stated on the proposal. All pre-planned catering, facility fees and suppliers that are booked though the castle will also be detailed on the invoice.  We go to extra lengths to ensure that you are not charged after the event unless it is for additional catering that is required once the event has started.


Question:  If my client numbers increase or decrease in the lead up to the event can they be accommodated?

Answer:  Yes, where possible.  We have a variety of rooms to choose from so if your numbers drop below a certain amount and if it is appropriate we can move your meeting or conference to a smaller room.  We do have maximum capacities for each room which we will be happy to discuss with you to ensure that your event is a success.  A charge for reducing numbers only applies when close to the date and this is outlined in the proposal.

 

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